Note: The job is a remote job and is open to candidates in USA. Deltek is a recognized global standard for project-based businesses, delivering software and information solutions to help organizations achieve their goals. The ComputerEase Consultant role involves supporting the implementation of ComputerEase software, providing consulting expertise, and ensuring seamless project execution while maintaining exceptional customer service.
Responsibilities
- Support ComputerEase project delivery – both implementations to successfully configure and setup ComputerEase, as well as post live strategic and best practice consulting support
- Liaise closely with project managers to ensure seamless project execution
- Assess and make recommendations for best practice business process workflow design or re-design to customers
- Provide consulting expertise to sales on quotes for consulting services
- Identify and resolve customer challenges, liaising with the project manager and delivery director when applicable
- Use a comprehensive and extensive understanding of ComputerEase to be able to resolve customer issues effectively and efficiently
- Keep apprised of ComputerEase updates/new releases
- Understand industry accounting principles and their application to the Deltek ComputerEase product line
- Work within budget and time frame requirements for completion of each project
- Provide exceptional customer service
- Work collaboratively in a team environment with a spirit of cooperation and entrepreneurship
- Display excellent communication skills including presentation, persuasion, and negotiation skills
Skills
- Bachelor's degree in business, accounting, or related job experience
- Strong understanding of, or experience with, accounting principles, project cost accounting and project management is required
- Four (4) years or more of implementation experience and/or training; or equivalent combination of education and experience
- Experience with all aspects of Microsoft Office Projects
- ComputerEase Experience is preferred
- Knowledge of Construction Industry is preferred
- Knowledge of ERP solution implementation is preferred
- Prior travel-related experience preferred
Benefits
- Incentive compensation
- Equity
- Healthcare benefits
- A 401(k) plan and company match
- Paid vacation time and holidays
- Well-living programs
- Short-term and long-term disability coverage
- Basic life insurance
- Tuition reimbursement
Company Overview
Deltek is an enterprise software and information solutions provider for professional services firms and government contractors. It is a sub-organization of Roper Technologies. It was founded in 1983, and is headquartered in Herndon, Virginia, USA, with a workforce of 1001-5000 employees. Its website is http://www.deltek.com.