[Remote] Client Service Coordinator

Note: The job is a remote job and is open to candidates in USA. RemoteHunter is an organization operating in the research enablement industry, focusing on supporting decision-making through access to specialized expertise and real-time data. The Client Service Coordinator plays a crucial role in managing administrative tasks for the client service team, coordinating expert engagements, and tracking project progress to ensure timely and accurate research consultations.

Responsibilities

• Schedule bulk telephone consultations for client service teams
• Manage and respond to multiple client organization requests promptly
• Coordinate with advisors and clients to confirm and finalize consultations
• Follow up with advisors to expedite scheduling and maintain project momentum
• Maintain an updated status of all client telephone consultations in internal systems
• Qualify advisors through targeted questionnaires to ensure suitability for specific projects
• Support project managers by tracking client requests and overall project progress
• Assist with various ad-hoc administrative tasks as needed

Skills

• 1-3 years of experience in a high call volume or fast-paced administrative environment
• Strong attention to detail and exceptional follow-up skills
• Ability to develop and maintain efficient organizational systems
• Excellent time management and multitasking abilities
• Ability to work both independently and collaboratively within a remote team
• High sense of urgency and responsiveness to client and advisor needs
• Valid work authorization to work in the United States

Benefits

• 10% 401(k) match and life insurance
• Medical, dental, and vision insurance
• 15 PTO days, 10 legal holidays, and 5 sick days
• Paid parental leave plans
• Full-time remote work option with a casual work environment
• Access to professional development via LinkedIn Learning
• Commuter benefits, corporate gym rates, and team-building events (including "Summer Fridays")

Company Overview