Note: The job is a remote job and is open to candidates in USA. The Hilton Head Island-Bluffton Chamber of Commerce & Visitor & Convention Bureau is seeking a motivated, relationship-driven Business Development Manager to support the continued growth of our destination's group meetings and events business. This role focuses on generating new business opportunities, supporting strategic sales initiatives, and strengthening partner relationships to position Hilton Head Island and Bluffton as premier meeting and event destinations.
Responsibilities
- Prospect and cultivate new meeting, convention, association, corporate, sports, SMERF, and specialty group business
- Conduct proactive outbound sales activity including calls, email campaigns, LinkedIn outreach, and account research
- Identify and qualify new business opportunities while maintaining a healthy, well-documented sales pipeline
- Develop targeted prospecting strategies for need periods and emerging market segments
- Support destination sales presentations, appointments, and trade show preparation
- Qualify, enter, and manage sales opportunities within the CRM with accuracy and consistency
- Coordinate lead distribution and monitor timely follow-up activities
- Track tentative and lost business while implementing proactive re-engagement strategies
- Prepare proposals, presentations, sales materials, and client correspondence
- Assist with planning and execution of site inspections and familiarization tours
- Partner with the Director of Sales on strategic sales initiatives and special projects
- Conduct market research and competitive analysis to identify growth opportunities
- Support destination marketing and hotel partnership programs
- Assist in developing new revenue-generating programs and sales strategies
- Collaborate across departments to support organizational goals and community partner engagement
- Maintain accurate, up-to-date CRM records and account activity
- Monitor lead response times and follow-up compliance to ensure accountability
- Generate sales reports, dashboards, and performance metrics for leadership review
- Assist in identifying trends and opportunities through ongoing sales analytics
- Build and maintain strong relationships with hotels, venues, attractions, DMCs, and community partners
- Represent the destination at industry events, networking functions, and client engagement activities
- Deliver exceptional customer service while serving as an ambassador for Hilton Head Island & Bluffton
Skills
- 2–5 years of experience in hospitality sales, destination marketing, hotel sales, tourism, business development, chamber of commerce, or a closely related field
- Excellent communication, presentation, and relationship-building skills with a genuine passion for people and place
- Strong organizational and project management abilities; comfortable managing multiple priorities in a fast-paced environment
- Proficiency with Microsoft Office Suite
- Bachelor's degree preferred
- Experience with CRM platforms such as Simpleview, Delphi, Salesforce, CVENT, or similar systems preferred
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