Note: The job is a remote job and is open to candidates in USA. Bennie is an employee benefits services and technology firm that helps companies create a healthier workplace. The Benefits Consultant is responsible for ongoing customer strategy, service, and retention, including managing relationships with insurance carriers and internal stakeholders to ensure customer success.
Responsibilities
- Take ownership and accountability for the success and retention of an assigned book of business
- Lead and manage the execution of Bennie’s consulting model for assigned customers, ensuring the delivery of high-quality benefit consulting services, and exceptional customer results and satisfaction
- Develop and execute the annual customer account plan specific for all assigned customers
- Work collaboratively with other members of the consulting delivery team to support the development and implementation of strategic initiatives
- Drive customer results and support team development for each individual consulting delivery team
- Stay updated on industry trends, best practices and regulatory changes, and support education and enablement of customers regarding these developments
- Collaborate with cross-functional teams, including but not limited to sales, tech operations, and product, to identify and support business development and operational improvement opportunities
- Maintain strong relationships with all customers, strategic partners, and internal Bennie collaborators
Skills
- 3 to 5 years of benefits consulting or account management experience, with demonstrated success in managing a substantial book of business
- Requires strong proficiency in benefits and renewal workflow management to effectively service a large client portfolio
- Life & Health Producer's License
- Working knowledge of MS excel, Word, and PowerPoint
- Team leadership and/or project leadership experience
- Experience working with today's leading HR/Benefits technology platforms
- Experience in both large- and small- group benefits consulting
Benefits
- Flexible Time Off: We have a flexible vacation policy and offer paid company holidays
- Remote-first environment: Bennie is 100% remote (must be based in the US)
- Health Benefits that include: Medical/Dental/Vision
- Health Benefits that include: HSA & FSA, HRA, Life, Disability, & Employee Assistance Program
- Wellness Benefits that include: Headspace
- Wellness Benefits that include: Wellhub
- Wellness Benefits that include: Rocket Lawyer
- Wellness Benefits that include: One Medical Membership
- Wellness Benefits that include: Kindbody
- Wellness Benefits that include: Financial education with Betterment
- Stock Options: All full-time employees are granted stock options
- Remote Work Stipend: A $1,000 WFH Stipend
- Paid Parental & Bonding Leave
- Employee Referral Bonus Program
Company Overview