Note: The job is a remote job and is open to candidates in USA. MCI is one of the fastest-growing tech-enabled business services companies in the USA, specializing in AI support positions. They are seeking a creative and analytical AI Prompt Engineer to design and refine prompts for Generative AI systems, helping improve user interactions and support innovative AI products.
Responsibilities
- Design and refine prompts that improve AI-generated outputs
- Create prompts for a variety of business and customer-facing use cases
- Develop prompt templates and reusable prompting structures
- Test prompt variations and evaluate performance outcomes
- Refine prompts to improve accuracy, relevance, and consistency
- Assess AI responses and identify opportunities for improvement
- Review AI-generated content against quality standards
- Evaluate outputs for accuracy, usefulness, tone, and alignment with user requirements
- Identify recurring issues and recommend prompt enhancements
- Document findings and optimization opportunities
- Work with technical and business teams to support AI initiatives
- Collaborate with AI Engineers, Product Managers, and Business Stakeholders
- Assist in translating business requirements into prompting solutions
- Support AI testing and implementation activities
- Contribute to prompt optimization projects and initiatives
- Maintain prompting resources and documentation
- Create and update prompt documentation and libraries
- Document prompt testing results and lessons learned
- Support the development of prompting guidelines and standards
- Assist with knowledge-sharing initiatives across teams
- Stay informed about developments in AI and prompting techniques
- Research emerging prompting methodologies and best practices
- Explore new AI tools, models, and capabilities
- Participate in experimentation and learning activities
- Contribute ideas for improving AI performance and user experiences
Skills
- Bachelor's Degree in Computer Science, Data Analytics, Information Technology, Artificial Intelligence, Data Science, Linguistics, Communications, Psychology, Cognitive Science, or a related field
- Minimum 3 years of experience in AI, content optimization, research, analytics, quality assurance, technology, or a related field
- Interest in and understanding of Large Language Models (LLMs) and Generative AI technologies
- Familiarity with prompt engineering concepts and AI model interactions
- Strong analytical and problem-solving abilities
- Excellent written and verbal communication skills
- Ability to evaluate content and identify improvement opportunities
- Strong attention to detail and commitment to quality
- Experience creating documentation, reports, or structured content
- Basic knowledge of Natural Language Processing (NLP) concepts
- Basic programming knowledge in Python, JavaScript, SQL, or similar technologies is advantageous
- Ability to work independently while collaborating effectively within a team environment
- Strong organizational and time-management skills
- Curiosity and willingness to learn new technologies and methodologies
- Experience using OpenAI GPT, Anthropic Claude, Google Gemini, or similar AI platforms
- Exposure to prompt testing, AI evaluation, or chatbot development
- Familiarity with Retrieval-Augmented Generation (RAG) concepts
- Knowledge of conversational AI or virtual assistant technologies
- Experience working with content creation, research, or customer experience initiatives
- Understanding of AI governance and responsible AI principles
- Exposure to workflow automation or AI-powered productivity tools
- Experience within technology, SaaS, or BPO environments
Company Overview