[Remote] Administrative Support (Remote)

Note: The job is a remote job and is open to candidates in USA. Davies North America is a company at the forefront of innovation and excellence in the insurance sector. They are seeking an experienced Administrative Support professional responsible for setting up new claim files, handling documentation, and maintaining accurate records while ensuring efficient communication with team members.

Responsibilities

• Receive and review new loss information
• Set up new claim files in the claim system
• Generate and prepare initial acknowledgement letter
• Communicate with other administrative staff via email, phone and Teams
• Maintain accuracy in recording and updating information
• Perform other duties as assigned

Skills

• High School Diploma/GED
• Experience working in a remote environment
• Experience in a service-oriented business
• Excellent written and verbal communication skills
• Ability to work independently with minimal direction
• Highly motivated and detail-oriented
• Strong attention to detail and organizational skills are necessary
• Ability to meet established deadlines while maintaining high quality
• Proficient with Microsoft Office Suite or related software
• Proficient with PDF editor software
• Understanding of basic insurance terminology
• Previous experience in the insurance industry

Benefits

• Medical, dental, and vision plans to support your health and that of your family
• A 401(k) plan with employer matching
• Time‑off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non‑exempt employees
• Paid holidays
• Life insurance and short‑term and long‑term disability coverage
• Where required by law, the Company provides paid sick leave, paid family and parental leave, and other mandated benefits in accordance with applicable state and local requirements.

Company Overview