Note: The job is a remote job and is open to candidates in USA. Ramp is a financial operations platform focused on modern finance teams and AI-driven solutions. The Commercial Account Manager will manage relationships with 150–200 commercial customers, driving product adoption and account growth while collaborating with various teams to enhance customer experience.
Responsibilities
- Build and nurture strong relationships across new and existing high-value commercial customers to better achieve their needs and manage all reporting of health within accounts
- Develop deep, multi-threaded relationships with decision makers at your customers
- Drive spend across your book of business by owning retention, adoption, expansion within existing products, and growth across your your accounts
- Lead Executive Business Reviews within your portfolio to identify opportunities for growth and collaborate with clients on strategy and upcoming product releases
- Execute successful launches of the Ramp platform across top-tier accounts in partnership with our Account Executive and Customer Success teams
- Collaborate with product, support, and marketing teams to provide informed recommendations into Ramp’s product roadmap & customer communication strategy that enhance the customer experience and drive efficiencies throughout the account lifecycle
Skills
- Minimum 3 years of new business sales or account management experience in a B2B organization
- Ability to anticipate customers' needs to identify growth opportunities across various types of accounts
- Excellent verbal and written communication skills, as well as interpersonal skills
- Organizational, project management, and time management skills
- Familiarity with basic sales tools and common metrics
- High adaptability and understanding of change within the evolution of a startup
- Bachelor's degree from an accredited university
- Experience with financial services sales
- Experience at a high-growth startup
- Expertise in using Salesforce, Outreach, or other productivity tools
- Experience with Accounting Software (e.g. Netsuite, QuickBooks, Xero, Sage) and/or Accounting (CPA)
Benefits
- 100% medical, dental & vision insurance coverage for you
- Partially covered for your dependents
- One Medical annual membership
- 401k (including employer match on contributions made while employed by Ramp)
- Flexible PTO
- Fertility HRA (up to $5,000 per year)
- WFH stipend to support your home office needs
- Wellness stipend
- Parental Leave
- Relocation support to NYC or SF (as needed)
- Pet insurance
Company Overview
Ramp is a financial technology company that develops software for corporate spend management, finance operations, and business payments. It was founded in 2019, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is https://ramp.com.Company H1B Sponsorship
Ramp has a track record of offering H1B sponsorships, with 3 in 2026, 29 in 2025, 24 in 2024, 11 in 2023, 10 in 2022, 2 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.