Note: The job is a remote job and is open to candidates in USA. Airswift is the leading workforce solutions provider to the STEM industries, transforming lives through international workforce solutions. The Account Manager will be responsible for managing and growing client accounts, ensuring client satisfaction, and collaborating with various teams to meet customer needs.
Responsibilities
- The Account Manager is responsible for the management and sales for specifically assigned clients
- The Account Manager maintains Airswift’s current/new client and contractor base to leverage existing service lines & continue to penetrate all services lines to develop net new GP growth
- The Account Manager is responsible for developing trusted advisor relationships with key line managers, contractors, stakeholders and executive sponsors
- Responsible for the interaction with the Delivery Centre to cover all client delivery needs across the Account Managers specified clients
- Works effectively with the client to bring new requisitions, plans sourcing delivery, facilitate job interviews and placements
- Responsible for obtaining client work orders and new authorizations
- Meet sales targets (KPIs) which are agreed with Regional Sales Director. Monitor and review monthly sales performance against forecast
- Adheres to the local regulatory requirements and deliver to customer policy and regulatory requirements
- Responsible for supporting Contractors and Assignees throughout the duration of their assignment from on-boarding to off-boarding
- This includes all pre-access requirements, logistics, document recording, tracking of recharges, and ongoing support to queries
Skills
- Excellent Microsoft skills, in particular Word & Excel
- Strong demonstrable client service skills
- Ability to identify new opportunities within a customer
- Accredited degree or equivalent work experience
- Ability to demonstrate client relationship skills, analyze opportunities, qualifying potential service lines and scope
- Ability to network at a senior level
- Account management experience with a proven record of providing excellent customer service
- Strong interpersonal, communication, organization and time management skills
- Ability to foster teamwork when working cross functionally
- Highly self-motivated and objective driven
Benefits
- Attractive monthly base salary + competitive performance bonus.
- Genuine career progression opportunities, either locally or globally!
- World-class training programmes and development opportunities.
- Virtual Onboarding Events exclusively for new hires.
- Team driven environment, supportive culture with a focus on work-life balance.
- Career breaks available after one year.
- Real time recognition through our employee reward platform.
- Mental Health First Aiders to signpost you to support when you need it.
- Yearly destination trips as part of our High Flyers program (Dubai, Buenos Aires, etc…)
- Charity days for various important causes such as Relay for Life and Earth Day.
Company Overview