Note: The job is a remote job and is open to candidates in USA. 1-800-GOT-JUNK? is seeking passionate and customer-focused individuals to join their team as Inbound Sales Agents. The role involves answering incoming calls from customers, providing information about services, and converting inquiries into bookings. Agents will work remotely and receive training to ensure they are set up for success.
Responsibilities
- Answer incoming Australian calls and provide a world-class experience for our Australian customers
- You receive inbound calls only - there are no outbound cold calls in this role
- Sell the magic of 1-800-GOT-JUNK? by explaining how we can make junk disappear with just a point of a finger
- Customers call in for various reasons, such as inquiring about our services, they have junk to remove and want to see if we service their area, if and when we can take it away, and often ask about pricing. In these instances, you will answer their questions with the goal of converting those inquiries to bookings for our truck team members to take away their items
- All new agents must be available to start on April 24th
- You receive 3 weeks of fully paid remote training, so you are set up for success
- After the 3-week training, each agent joins a team led by a dedicated Team Lead who’s there to support your development and help you continue learning and growing
Skills
- You are legally authorized to work in Canada AND currently reside in Alberta
- Training availability for the first 3 weeks to work between 8 AM and 4.30 PM, Monday-Friday MST
- Following training, availability to work between 1 PM and 3 AM, Monday - Sunday MST
- A very friendly telephone mannerism, strong written and verbal communication skills
- Comfortable learning new technology & good typing speed (minimum 25wpm)
- A quiet space at home, a quick & reliable internet connection, and a good personal computer with 8GB memory
- A wired connection using an Ethernet cable is required
- Experience with sales, customer service, hospitality, retail, call center, or other relevant experience is a plus!
Benefits
- Extended health benefits package after a 3-month probation period
- 3 weeks of fully paid remote training
Company Overview
The World's Largest Junk Removal Service It was founded in 1989, and is headquartered in Vancouver, British Columbia, CAN, with a workforce of 1001-5000 employees. Its website is http://www.1800gotjunk.com.