This Sr. Analyst is an experienced member of the Discovery Services Engineering (DSE) Team. This position is responsible for providing complex project support to Relativity end-users and internal Consultants with all client hosted projects. The Sr. Analyst will play a critical role in the design, development, and execution of complex workflow strategies.
This schedule for this position is remote, Sunday-Wednesday.
Essential Functions:
Provide advanced support for Relativity internal and external clients including: Analytics, SQL scripting, Relativity Event Handlers, Technical Support and Training, Document Productions, Media Handling, QC of Productions, Exports, Search Term, Report Generation, Creating Custom Workflow, Creating Custom Reports, knowledge of ESI Data Hosting Support Tools
- Proven ability to perform Relativity system administration and maintenance - backups, index management, capacity management, archiving and recovery
- Design / develop / execute complex workflow strategies
- Handle escalated support, problem identification and resolution in Relativity
- Utilize Sql to support, enhance and maintain existing databases
- Communication with clients and senior iDS staff in order to identify requirements and implement solutions
- Respond to client requests for document productions, exports, data loads or general reporting
- Support conference and trade show activities
- Assess and trouble shoot situations to alleviate data issues
- Manage document review workflow for large teams
- Utilize software and scripting skills to create custom reports
- Analyze industry technology trends staying abreast of changes and improvements to make recommendations and incorporate into practice
- Mentor and train junior staff
- Provide on-call client services support in accordance with the team rotation schedule
- Additional Responsibilities:
- Submit weekly time according to preset deadlines
- Attend weekly, monthly and annual company meetings
- Submit end of day status reports
- Assist other areas of the organization as business needs require
Job Qualifications:
- College degree, coursework in Math, Computer Science or experience commensurate with senior-level
- 5+ years of experience in Hosting Administration using Relativity; preparing document productions, exports, data loads and reports
- RCA strongly preferred
- Advanced experience with SQL databases and knowledge of additional Processing and Hosting support tools (LAW, Concordance, Ipro, Venio)
- Advanced understanding of EDRM and litigation life-cycle
- Detailed knowledge of document review processes and application of best practices to maximize results
- Ability to mentor/train junior staff
- Ability to independently manage large, complex projects
- Ability to communicate in written and verbal forms effectively
- Impeccable attention to detail
- Ability to meet deadlines
- Ability to work more than 40 hours a week as business needs dictate
- Willingness and ability to assist other areas of the organization as needed
Job Qualifications:
- College degree, coursework in Math, Computer Science or experience commensurate with senior-level
- 5+ years of experience in Hosting Administration using Relativity; preparing document productions, exports, data loads and reports
- RCA strongly preferred
- Advanced experience with SQL databases and knowledge of additional Processing and Hosting support tools (LAW, Concordance, Ipro, Venio)
- Advanced understanding of EDRM and litigation life-cycle
- Detailed knowledge of document review processes and application of best practices to maximize results
- Ability to mentor/train junior staff
- Ability to independently manage large, complex projects
- Ability to communicate in written and verbal forms effectively
- Impeccable attention to detail
- Ability to meet deadlines
- Ability to work more than 40 hours a week as business needs dictate
- Willingness and ability to assist other areas of the organization as needed
Salary range: $93,000 - $98,000
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
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