Project Manager

Project Manager  ROLE SUMMARY  The Project Manager independently manages the full lifecycle of small and medium-complexity SDLC projects, taking complete ownership of planning, execution, financial performance, and client satisfaction. This role begins direct people management, contributes to sales pursuits, and actively participates in internal PMO improvement initiatives. The Project Manager demonstrates strong technical and soft skills in project delivery while building toward a broader leadership footprint.  KEY RESPONSIBILITIES  Product & PMO Knowledge  Proficiently use Microsoft Suite, MS Project, Jira, RCC PSA, and RCC T1 PMO Tools  Apply deep knowledge of the RCC T1 methodology and industry best practices  Demonstrate proficient understanding of multiple methodologies  Provide project KPIs independently and make data-driven decisions with limited guidance  Identify upstream and downstream impacts of changes to revenue, staffing, and timelines  Work directly with client management teams and stakeholders  Project & Program Delivery  Manage 3+ full SDLC projects of small-to-medium complexity as sole PM  Create and maintain an Integrated Project Plan (IPP) reflecting RCC, third-party, and client activities  Break down deliverables, distribute work, and manage the team to successful delivery  Identify dependencies and hidden activities not explicit in the contract  Proactively manage RAID items with effective mitigation plans  Achieve consensus across SI, client, and third-party stakeholders  Handle escalations from both RCC team members and client-side contacts  Manage diverse project teams across geographies and hierarchy levels  Deliver concise, informative project updates and participate in Steering Committees  People Leadership & Management  Manage 1–3 direct reports and guide their career direction  Hold direct reports accountable for project and career responsibilities  Submit promotion recommendations and define performance improvement paths  Proactively escalate team issues to manager or director  Conduct interviews and provide hiring recommendations  Submit employee recognition and foster a high-performance team culture  Monitor and proactively manage billable utilization across direct and indirect reports  Sales & Business Development  Demonstrate full understanding of the sales landscape, services, and competitors  Contribute to account expansion by identifying client project and relationship opportunities  Own and respond to RFP LOEs for complex bids with sales partnership  Identify and manage change request (CR) situations, presenting to clients with limited support  Support short-list presentations and sales calls  Build and maintain relationships with client peers and Oracle PMs  Leverage network to uncover expansion and new client opportunities  Financial Acumen  Understand how the organization generates profits and apply this to project decisions  Manage all project financial metrics proactively to deliver financially healthy projects  Estimate, plan, and execute change requests without impacting committed scope  Deliver projects on time and on budget  Manage T&M, fixed price, and blended projects with minimal oversight  Maintain accurate revenue forecasts and explain variances  Leadership & Strategy  Demonstrate full understanding of company strategy and how individual goals connect to company goals  Regularly demonstrate leadership capabilities within projects and internal initiatives  Take ownership of internal process improvements and drive tangible outcomes  Expand industry network through peer engagement  Own small PMO initiatives or workstreams within larger ones as a reliable execution lead  Customer Experience  Anticipate client needs and serve as the client's primary go-to resource  Conduct client meetings without oversight  Handle challenging client situations with minimal senior support  Minimize escalations and proactively identify stakeholders for involvement throughout the project  Global Operations  Demonstrate solid cultural intelligence and work effectively with culturally diverse teams  Manage diverse project teams across regions and functional groups  Demonstrate understanding of varying working models across RCC's service regions  QUALIFICATIONS & CERTIFICATIONS  5+ years of project management or directly relevant experience  PMP certification required  DASM or equivalent agile certification required  Completion of Crucial Conversations, Everything DiSC Workplace, and Situational Leadership training  1+ Lunch & Learn delivered  1+ RED Talk delivered  SOFT SKILLS & COMPETENCIES  Intermediate Proficiency required on the following competencies:  Communication  Negotiation  Stakeholder Management  Conflict Resolution  Adaptability  Team Building  Leadership  Decision Making  Emotional Intelligence  Collaboration  Presentation  Currently developing:  Executive Presence  Critical Thinking