The NICE AI Senior Consultant is responsible for the development, testing, and delivery of the NICE CXone AI software platform. This is a hands-on, technical role for resources skilled in technical development experience.
Requirements
- 2+ years of Cognigy, Omilia or Kore.AI AI development
- 4+ years of ASP/.NET experience (C#, VS.Net, XML, Web Services, etc.)
- 5+ years Java Script experience
- Bachelor’s degree in computer science, IT, or engineering preferred
- 3 or more years’ experience in CCaaS and/or UC environments
- 3 years of professional experience building and shipping ML or NLP systems, including focus on LLM based or Generative AI solutions
- 3 or more years of software development, to include design, custom and common coding (JavaScript, Python, Java, C++)
- Hands on with modern ML/LLM tooling like (PyTorch or TensorFlow; LangChain, LangGraph, vector databases such as Pinecone, Azure AI Search, FAISS)
- Experience with enterprise level CCaaS architecture for complex business needs
- Network infrastructure experience
- Team Player and the ability to mentor team members
- Desire to work in a fast-paced environment
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