Fanatics is building a leading global digital sports platform, and they are seeking an Operations Associate to support game operations and content execution. This role involves managing daily free to play contests, ensuring smooth operations, and collaborating with marketing and product teams to enhance fan engagement.
Responsibilities
- Create, configure, and manage daily free to play contests aligned to the live sports calendar
- Apply deep sports knowledge to identify key matchups, storylines, and moments that will resonate with fans
- Monitor injuries, line changes, and real time game developments to proactively adjust contests and content
- Partner closely with Marketing and Product teams to align game mechanics and messaging
- Support the build and maintenance of the FanApp content and marketing calendar across sports, promotions, and free to play
- Translate sports moments into clear plans for in app content with defined requirements, timelines, and success criteria
- Coordinate with Creative, Legal, and Marketing to QA assets, ensure compliance, and approve executions
- Execute daily content and campaign setup, asset management, and live monitoring
- Provide off hours coverage (evenings/weekends) to launch or update content tied to live sporting events
- Identify gaps, inefficiencies, or risks in game and content workflows and proactively propose solutions
- Ensure accuracy, consistency, and quality across all live experiences
- Act as a reliable execution partner in a fast paced, evolving environment
Skills
- 1–3 years of experience in operations, marketing, or content roles
- Strong attention to detail with the ability to manage multiple live workstreams simultaneously
- Proven ability to execute consistently while adapting quickly to change
- Collaborative, proactive, and comfortable working cross functionally
- Willingness to work flexible hours including nights, weekends, and holidays
- Occasional travel for team offsites or office collaboration
- Sports industry experience strongly preferred
- Extensive knowledge of major sports preferred
- Bachelor's degree in Sports, Business, Marketing, or related field preferred
Benefits
- Medical
- Dental
- Vision
- 401K
- Paid time off
- GymPass
- Pet Insurance
- Family Care Benefits
- Free Shipt deliveries
- $700 to set up your home office
Company Overview
Fanatics is a global sports platform reimagining the fan experience across gear, trading cards, sports betting, content, events, and more. It is a sub-organization of Kynetic. It was founded in 2002, and is headquartered in Jacksonville, Florida, USA, with a workforce of 10001+ employees. Its website is http://www.fanaticsinc.com.