Maricopa County is seeking an IT Business Systems Analyst to join their Data Integrity and Analytics Department. The role involves acting as a liaison between management, users, and technical professionals, querying data from court databases, creating reports, and recommending business process improvements.
Responsibilities
- Coordinates, meets, and collaborates with management and system users to understand and evaluate judicial or business processes
- Gathers requirements for functionality and analyzes the impact of proposed changes to databases and reports
- Reviews and interprets other developers’ SQL code for quality assurance
- Uses SSMS and SSRS to query data from Judicial Branch case management systems
- Develops reports that are used for data quality, routine statistics, ad hoc projects and research
- Independently conducts business process analysis and needs assessments and provides corresponding recommendations for process and/or system changes
- Troubleshoots problems as liaison with other departments, divisions, and organizations and recommends solutions
- Analyzes the feasibility of and develops requirements for new systems or enhancements to existing systems to ensure the system design fits the needs of the users
- Works closely with Business Systems Analyst Sr/Ld to develop, test, and implement solutions or system modifications as needed
- Gathers and formats information to create or edit reports for management through the use of data analytics and business intelligence software (such as SQL, Power BI, Python, etc.)
- Creates project diagrams, flowcharts, and written specifications
- Participates in or provides end-user training
- Interprets and translates functional technical terms to make them understandable to end-users
- Provides technical assistance to system users
- Writes user stories with guidance from subject matter experts and developers
- Creates and maintains documentation for projects and business systems
Skills
- Bachelor's degree in Criminology, Public Administration, Computer Science, or an IT or Social Science related field
- One (1) year of professional experience identifying, developing, and recommending business processes or system improvements
- One (1) year of professional experience working with data and creating reports from data sets
- An equivalent combination of post-secondary education and job-related experience may substitute on a year-for-year basis
- Experience with Microsoft reporting tools such as SSMS, SSRS, and Power BI
- Experience with SQL and other languages commonly used in data analytics, such as Python or R
- Experience working with complex relational databases
- Experience improving business processes through automation
Benefits
- Generous paid time off
- Paid sick leave
- 10 paid holidays
- Affordable medical, dental, and vision insurance
- Coverage by one of several State-sponsored retirement pension plans
- Employee assistance program
- Wellness incentives
- Option of life insurance
- Disability
- A group legal plan
- Pet insurance
- Loan forgiveness under the Public Service Loan Forgiveness (PSLF) Program
Company Overview
Maricopa County is a regulatory agency whose goal is to ensure federal clean air standards are achieved and maintained. It was founded in 1871, and is headquartered in Phoenix, Arizona, USA, with a workforce of 10001+ employees. Its website is http://www.maricopa.gov.