Join the UnitedHealth Group Team as a Home Delivery Pharmacy Technician - Remote
UnitedHealth Group is a leading global health organization that delivers care and utilizes technology to help millions of people live healthier lives. As a Home Delivery Pharmacy Technician - Remote, you will play a vital role in our mission to advance health equity and make the health system work better for everyone. We are committed to creating a culture guided by diversity and inclusion, offering comprehensive benefits, and providing career development opportunities.
About UnitedHealth Group
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone – of every race, gender, sexuality, age, location, and income – deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health, which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Job Summary
We are seeking a highly skilled and compassionate Home Delivery Pharmacy Technician - Remote to join our team. As a fully remote team member, you will have the opportunity to work from the comfort of your own home in Illinois or Iowa, providing exceptional customer service and support to our patients and members. This is an immediate opening, and we are excited to welcome a new team member who shares our passion for delivering high-quality care and making a positive impact on the communities we serve.
Key Responsibilities:
- Interpret providers' prescriptions and create orders, assessing, inputting, and retrieving prescription, medical/lab, and reimbursement information from computer systems.
- Provide exceptional customer service, responding to inbound and outbound member/patient calls, and addressing their concerns in a professional and empathetic manner.
- Prepare and scan documents, verify member/patient data, and submit prescription orders in computer systems.
- Contact members/patients/providers to validate data, request payment information, and establish priority of order or delivery details.
- Apply knowledge and skills to a range of moderately complex activities, demonstrating great depth of knowledge/skills in own function.
- Act as a technical resource to others in own function, proactively identifying solutions to non-standard requests and solving moderately complex problems independently.
- Plan, prioritize, organize, and complete work to meet established objectives, providing a holistic approach to case management.
- Contribute to updating Standard Operating Procedures (SOPs) and team content, ensuring that all processes are accurate and up-to-date.
- Collaborate with team members to solve complex problems, sharing knowledge and expertise to achieve common goals.
Requirements:
- Education: High School Diploma/GED (or higher).
- Certification: Active National Pharmacy Technician Certification (ExCPT or PTCB) or ability to obtain prior to start date.
- Experience: 1 year of experience working in a retail pharmacy.
- Location: Reside in Illinois or Iowa.
Preferred Qualifications:
- Previous Health Care Experience: Experience working in healthcare, either in a pharmacy or other clinical setting.
- Call-center or Telephonic Work: Experience working in a call center or telephonic environment.
What We Offer
At UnitedHealth Group, we are committed to providing a comprehensive benefits package and a supportive work environment that allows our team members to thrive. As a Home Delivery Pharmacy Technician - Remote, you can expect:
- Competitive Salary: A competitive salary range that reflects your skills and experience.
- Comprehensive Benefits: A comprehensive benefits package, including medical, dental, and vision coverage.
- Career Development Opportunities: Opportunities for career growth and professional development, including training and education programs.
- Flexible Work Arrangements: The flexibility to work from home in Illinois or Iowa, providing a better work-life balance.
- Diverse and Inclusive Culture: A culture guided by diversity and inclusion, where everyone is valued and respected.
Why Join UnitedHealth Group?
At UnitedHealth Group, we are passionate about making a positive impact on the communities we serve. As a Home Delivery Pharmacy Technician - Remote, you will have the opportunity to:
- Advance Health Equity: Contribute to our mission to advance health equity and make the health system work better for everyone.
- Deliver High-Quality Care: Provide exceptional customer service and support to our patients and members.
- Grow Professionally: Develop your skills and expertise in a dynamic and supportive work environment.
- Be Part of a Diverse and Inclusive Culture: Join a team that values diversity and inclusion, and is committed to creating a culture of belonging.
How to Apply
If you are a motivated and compassionate pharmacy technician looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to:
Apply NowWe look forward to hearing from you and exploring how you can join our team as a Home Delivery Pharmacy Technician - Remote.
Apply Now