Role Description
Do you love talking on the phone? Do you have a passion for helping people? Is great customer service a passion? Final question...Do you thrive in a collaborative team environment and love contributing to the team's success? You MAY be a fit for our team at Greenberg Gross!
We currently have openings for Intake Specialists.
Essential Duties And Responsibilities
• Connect with potential clients via calls, texts, and emails.
• Take accurate, detailed notes, with the ability to organize the notes into a complete summary.
• Handle calls with genuine empathy and compassion.
• Organize and maintain notes using CRM software.
• Perform other duties and responsibilities as assigned.
Qualifications
• Professional communication skills.
• Strong attention to detail and ability to multi-task.
• Great people skills are necessary.
• Bilingual in Spanish is a plus.
• Tech savvy.
• Ability to work independently as well as in a team environment.
• Ability to work overtime, if needed is also required.
Requirements
• Job Type: Full-time
• Location: Remote (for now - that may change in the future)
• Pay: $20.00 - $24.00 per hour
Benefits
• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance
Company Description
Greenberg Gross LLP is a high-stakes trial firm tackling some of society's most critical issues. We are growing rapidly and looking for team members who want to help us build our future.