Director - Property Management Products

MRI Software is seeking a Director, Product Management - Sales, Leasing, Assurance & Marketing (Property Management Products). Role Summary: • You will lead a portfolio of SaaS products across Sales, Leasing, Assurance and Marketing. You will own strategy, roadmap, execution, and outcomes. • You will manage a team of Product Managers. You will set the standard for how product works across the portfolio. • You will lead and represent the North American arm of the team, and will be heavily involved with global peers and products. • You will partner closely with Engineering, Design, Data, GTM, and Customer teams. You will also work directly with global executives, with regular interaction across North America leadership in particular. • You will modernise products. This includes platform thinking, API-first design, and embedding AI across workflows. • You are accountable for turning fragmented products into a connected platform experience that drives measurable customer and commercial outcomes. What You Will Own: Product Strategy and Portfolio Leadership • Define and drive a clear portfolio strategy aligned to global team direction and strategy • Translate company goals into product strategy, roadmap, and measurable outcomes • Lead portfolio rationalization, lifecycle management, and investment decisions • Drive platform alignment across products. Reduce duplication. Increase reuse AI-Enabled Product Transformation • Identify and implement AI use cases that improve customer workflows and internal efficiency • Embed AI into core product experiences. Not as bolt-on features - as workflows • Leverage LLMs, automation, and data pipelines to modernize legacy capabilities • Partner with engineering to adopt AI-assisted development practices Execution and Delivery • Ensure high-quality roadmap execution across multiple teams and regions • Drive outcome-based planning. Focus on impact, not output • Establish consistent product practices across teams • Remove blockers. Drive accountability Customer and Market Leadership • Maintain deep understanding of customers, competitors, and market dynamics • Lead discovery practices that generate actionable insight • Ensure products solve real problems and deliver measurable value Commercial Alignment • Partner with Sales, Marketing, and Customer Success on GTM execution • Support pricing, packaging, and positioning decisions • Ensure product strategy aligns with revenue and growth targets Stakeholder Leadership • Operate effectively with senior executives across regions • Communicate clearly. Drive alignment across conflicting priorities • Represent the portfolio in executive forums Team Leadership • Build and lead a high-performing team of Product Managers • Coach for strong product thinking and execution discipline • Set clear expectations and accountability What Good Looks Like • Clear portfolio strategy understood across regions • Roadmaps tied to measurable outcomes • AI embedded in real customer workflows • Faster delivery with higher quality • Reduced product fragmentation • Strong alignment with North America leadership • Product Managers operating at a consistently high standard Experience and Skills: Leadership • 10+ years in Product Management, including leadership of Product Managers • Experience owning multi-product SaaS portfolios • Proven ability to operate at executive level • Modern SaaS Product Management • Strong experience with platform models, APIs, and integrations • Deep understanding of SaaS metrics. Adoption, retention, expansion • Experience with outcome-driven roadmaps and product operating models AI and Data • Practical experience applying AI in products. LLMs, automation, or data-driven features • Understanding of how to operationalize AI. Not just ideation • Familiarity with modern AI tooling and workflows Execution • Strong track record of delivering complex products at scale • Comfortable working across distributed teams and time zones ranging from USA to Australia, India, South Africa, United Kingdom and potentially more. • Data-driven decision making Communication • Clear, direct communicator • Able to influence senior stakeholders • Comfortable managing tension and trade-offs Domain • Real estate experience helpful but not required • Experience in complex, multi-product enterprise environments preferred Profile • You think in systems, not features • You have a bias to action and outcomes • You understand technology well enough to be involved in product architecture discussions • You are able to simplify complexity • You are comfortable with ambiguity and scale • You raise the bar for everyone around you • You motivate, challenge and get the best from your team }