Under the direction of the COO, the Director of Training must be highly organized and personally motivated to provide a comprehensive and superior training program that meets the needs of the organization. The Director of Training directs, analyzes, designs, implements, and coordinates training locally and nationally.
PRIMARY FUNCTIONS/RESPONSIBILITIES
• Manage to Profit and Loss statement of the training department, and build yearly budgets.
• Manage Training Department staff.
• Assess the needs of each department and design and implement appropriate training and onboarding.
• Define outcomes of training and the means to achieve those outcomes, track outcomes to determine ROI..
• Manage, measure, and evaluate Trainers’ performance.
• Develop training programs and materials for workshops, presentation and trainings.
• Implement evaluations to understand the strengths, weaknesses and opportunities for training.
• Partner with Company-Center Operations, all departments, and Franchise Operations Departments to develop training priorities and support regional trainings.
• Provide training nationally for franchisees.
• Manage the logistics of training, oversee the selection of locations, catering, utilization of materials, supplies and equipment.
• Develop and implement training schedule.
• Manage correspondence and events such as convention, regionals and High Achievers along with weekly trainings and additiona support trainings for the system.
• Work with management team to support growth of company.
• Present trainings both locally and nationally when needed.
• Partner with other departments as needed to develop and implement training.