Total Expert is a customer engagement platform trusted by over 200 financial enterprises. The Content Software Developer is responsible for delivering high-quality custom marketing assets for customer marketing campaigns, ensuring customer satisfaction and platform success through the creation of scalable HTML/CSS marketing content.
Responsibilities
- Create customer content using HTML, CSS, Javascript, and Liquid templating language within required SLO
- Collaborate with team members to gather requirements and troubleshoot content issues
- Perform peer code reviews and provide feedback to ensure content meets Total Expert standards for accessibility, responsiveness, and performance
- Create and maintain internal team documentation, templates, and reusable components
- Translate technical topics for non-technical stakeholders and customers as needed
- Ensure custom content is scalable and reusable for future use cases
- Stay current on feature releases and updates within the Total Expert platform and adapt development practices accordingly
- Proactively test and validate email rendering and browser compatibility across supported clients
- Identify opportunities to improve tooling, workflow efficiency, and automation of repetitive tasks
- Participate in cross-functional projects with Product, Engineering, and Marketing to support long-term content innovation
Skills
- Create customer content using HTML, CSS, Javascript, and Liquid templating language within required SLO
- Collaborate with team members to gather requirements and troubleshoot content issues
- Perform peer code reviews and provide feedback to ensure content meets Total Expert standards for accessibility, responsiveness, and performance
- Create and maintain internal team documentation, templates, and reusable components
- Translate technical topics for non-technical stakeholders and customers as needed
- Ensure custom content is scalable and reusable for future use cases
- Stay current on feature releases and updates within the Total Expert platform and adapt development practices accordingly
- Proactively test and validate email rendering and browser compatibility across supported clients
- Identify opportunities to improve tooling, workflow efficiency, and automation of repetitive tasks
- Participate in cross-functional projects with Product, Engineering, and Marketing to support long-term content innovation
- Strong verbal and written communication skills
- Ability to communicate effectively with customers to establish and clarify technical requirements
- Able to manage multiple projects simultaneously across cross-functional teams
- Ability to operate both strategically and tactically within the scope of customer projects
- Highly self-motivated, organized, and capable of making independent decisions
- Passionate about building great products, solving complex problems, and contributing to scalable solutions
- Strong analytical and problem-solving skills
- 1–2 years of coding or web development experience (Computer Science degree or equivalent experience preferred)
- Experience using an HTML email framework such as Foundation for Email
- Experience working with email testing tools (e.g., Litmus, Email on Acid)
- Preferred: experience with Adobe Creative Suite, specifically InDesign, Photoshop, Illustrator
Benefits
- Medical
- Dental
- Vision
- HSA (Health Savings Account)
- FSA (Flexible Spending Accounts)
- Company paid Life Insurance
- Short-Term Disability
- Long-Term Disability
- Flexible Time-Off (FTO)
- Paid Parental Leave
- 401(k) with employer match
Company Overview
Total Expert is a SaaS company that develops enterprise-grade marketing operating system (MOS) built for financial services organizations. It was founded in 2012, and is headquartered in Saint Louis Park, Minnesota, USA, with a workforce of 201-500 employees. Its website is http://totalexpert.com.