Client Success Associate (French)

Gartner is a leading company that guides enterprise leaders with actionable insights. The Client Success Associate will ensure that clients receive exceptional value, support client engagement, and facilitate onboarding and product demonstrations.

Responsibilities

• Collaborate with our Sales teams on how to effectively demonstrate Gartner products and resources to prospects or clients to increase likelihood of engaging and purchasing a license
• Communicate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to prospects and clients
• Research prospective and existing companies, C-Level executives, business trends, and competitive intelligence to prepare relevant and tailored Gartner resources to drive impact
• Facilitate prospect and/or client calls to understand client priorities and challenges and articulate the value of Gartner’s renowned products and services
• Understand and communicate Gartner services and capabilities to prospective clients and demonstrate value to decision makers

Skills

• Bachelor's degree preferred
• 6+ months relevant professional and/or internship experience with a proven track record of success fueled by a passion for delighting clients
• Ability to demonstrate strong communication, collaboration, prioritization, critical thinking, and influencing skills; ability to be agile and flexible
• Well defined time management and organizational skills
• Must be bilingual English and French

Benefits

• Generous paid time off policy
• Charity match program
• Medical, Dental & Vision Plans
• Parental Leave
• Employee Assistance Program (EAP)
• 401K matching
• The opportunity to purchase company stock at a discount

Company Overview

Company H1B Sponsorship