Certified Medical Assistant ( - Remote in VA

Job title: Certified Medical Assistant ( - Remote in VA in Norfolk, VA at Sentara Health
Company: Sentara Health
Job description: Sentara Health is hiring for a Certified Medical Assistant for Member Outreach- Remote in VAStatus: Full-Time, permanent position (40 hours)Standard working hours: 8am to 5pm EST, M-F.Location: Remote in Virginia onlyJob responsibilities:Productivity- Need to make calls daily (40 calls/day); 90% outbound/ 10% inboundWill use EPIC and JIVA and QNXTSchedule member appts for member annual wellness visitsUpdating member charts and putting notes for primary care, for refilling prescriptions or any necessary care that is needed immediatelyScheduling telehealth if neededEducation:High School Diploma or equivalent REQUIREDBLS REQUIRED within 90 days of hire.Certification/Licensure:CCMA- Certified Clinical Medical Assistant or CMA- Certified Medical Assistant or RMA- Registered Medical Assistant or EMT- Emergency Medical Technician (EMT-B) REQUIREDExperience:1 year Clinical/Administrative experience REQUIREDCustomer Service/Front Desk experience acceptableSentara Health Plans provides health plan coverage to close to one million members in Virginia. We offer a full suite of commercial products including employee-owned and employer-sponsored plans, as well as Individual & Family Health Plans, Employee Assistance Programs and plans serving Medicare and Medicaid enrollees.Our quality provider network features a robust provider network, including specialists, primary care physicians and hospitals.We offer programs to support members with chronic illnesses, customized wellness programs, and integrated clinical and behavioral health services—all to help our members improve their health.Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth.Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!To apply, please go to and use the following as your Keyword Search: JR-79659#IndeedTalroo-Allied HealthCertified Medical Assistant, MA, RMA, CCMA, CMA, EMT-B, High School Diploma, Customer Service, Front Desk, Reception, Calls, Remote, Virginia, Managed Care, MCO, Healthcare., Health Plan
Expected salary:
Location: Norfolk, VA
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