DSV - Global Transport and Logistics is the world's 3rd largest supplier of global solutions within transport and logistics. The Carrier Sales Representative is responsible for sourcing, securing, and managing carrier capacity to support DSV's freight operations while building strong carrier partnerships to ensure superior service and customer satisfaction.
Responsibilities
- Source, negotiate, and secure carriers and drivers to cover available freight in a cost-effective and service-focused manner
- Manage daily dispatch operations, ensuring accurate communication of shipment details to carriers
- Track and monitor shipments from pickup through delivery, providing timely updates to internal teams and customers
- Collect and verify all carrier documentation for on-time shipment closeout and billing
- Build, develop, and maintain long-term carrier relationships to strengthen capacity reliability and responsiveness
- Collaborate with Account Managers to provide operational support, pricing input, and customer updates as needed
- Assist with customer service and account management functions to ensure consistent communication and successful delivery performance
- Stay informed on current market conditions, rate trends, and seasonal fluctuations to ensure competitive pricing
- Generate new carrier leads and onboard qualified partners to expand DSV’s carrier network
- Proactively identify and resolve shipment or service issues, using sound judgment and effective problem-solving
- Perform additional duties and project work as assigned
Skills
- High School diploma or equivalent required
- Minimum 1 year of experience in logistics, freight brokerage, or customer service
- Minimum 1 year of carrier sales experience with a focus on drayage
- Strong understanding of transportation and drayage operations, including carrier regulations and best practices
- Proficient in Microsoft Office Suite (Excel, Word, Teams, PowerPoint)
- Experience using Transportation Management Systems (TMS)
- Strong negotiation, persuasion, and relationship-building abilities
- Excellent verbal and written communication skills
- Analytical thinker with strong mathematical aptitude for pricing and rate analysis
- Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment
- Thrives under pressure and demonstrates a strong sense of urgency and accountability
- Positive, motivated, and team-oriented with the ability to work independently and collaboratively
- Professional phone presence and effective interpersonal communication skills
- Associate's or Bachelor's degree
- 3+ years of experience in logistics, freight brokerage, or customer service
- 3+ years of carrier sales experience with a focus on drayage
- Advanced Excel skills
Benefits
- Medical
- Prescription
- Dental
- Vision
- Life insurance
- Flexible and health spending accounts
- Short and long-term disability coverage
- Wellness resources to support your overall well-being
- 401(k) plan offers company-matching contributions up to 5%
- Generous paid time off
- Paid holidays
- Additional floating holidays
Company Overview
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