We are currently expanding our remote team and looking for motivated individuals who enjoy helping people, communicating clearly, and building long-term client relationships.
Our organization works with working families across North America by providing access to life, accident, and supplemental benefit programs. The role focuses on assisting members who have requested information, reviewing their eligibility, explaining available options, and helping them complete the enrollment process from home.
This is a fully remote position with complete training provided. No previous industry experience is required.
Responsibilities
- Connect with members who have requested benefit information
- Handle inbound and outbound client communication
- Review eligibility and assist with benefit enrollment materials
- Answer questions and provide clear information about available programs
- Complete virtual appointments with clients from home
- Use a needs-based approach to help families understand suitable options
- Maintain accurate records and follow company procedures
- Participate in ongoing training and team development
- Stay updated on products, services, and policy guidelines
What We Offer
- Full training from day one
- 100% work-from-home position
- Weekly pay with bonus opportunities
- Competitive compensation structure
- Career advancement and leadership opportunities
- Supportive management and mentorship
- Benefits package available after 3 months
- Flexible work environment with a focus on work-life balance
Ideal Candidate
- Strong communication skills
- Reliable and self-motivated
- Comfortable speaking with clients by phone or video
- Organized and willing to learn
- Positive attitude and professional approach
- Able to work independently while following a proven system
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