Associate Product Manager

Bring your best and truest self. We celebrate what makes us different and what brings us all together. At Greenway Health, we are committed to an inclusive environment and a culture of belonging as we pursue our purpose of healthier communities, successful providers, and empowered patients. We are united in our goal to build the future of healthcare technology. Join us.

The Associate Product Manager is a key role supporting the product management team by assisting in identifying market needs, defining product vision, and contributing to the development and launch of innovative features that enhance the user experience and deliver exceptional value to clients. Acting as a liaison between engineering teams, product owners, senior product management, and business stakeholders, this role helps maintain and prioritize the product backlog, shares in deploying the product vision, and collaborates closely with others to ensure the team delivers value to the business. The Associate Product Manager assists in defining solutions for required product features, eliciting and documenting requirements, performing impact and workflow analysis, and designing user interfaces. This individual is a self-starter with strong presentation, collaboration, analytic skills and a passion for improving customer experiences through technology, especially artificial intelligence. The Associate Product Manager delivers results while utilizing effective communication and collaborating effectively with stakeholders across Product Management, Sales, Support, PMO, and Development, supporting all elements of the product lifecycle.

Essential Duties & Responsibilities

• Assist in conducting in-depth market research and analysis to identify emerging trends, customer needs, and competitive landscape within the ambulatory care market.
• Assist with product planning, delivery, and sustaining efforts; help manage and prioritize the product backlog and user stories; ensure business requirements are represented and traceable throughout the product lifecycle.
• Represent Business Needs and Drive Clarity: Act as the voice of the business within the team, develop a deep understanding of customer and product needs, produce basic UML diagrams and wireframes to communicate workflows, and track key KPIs, escalating issues as needed.
• Collaborate with sales, marketing, and customer support teams to gather feedback and understand user pain points.
• Support the translation and decomposition of market insights and user needs into actionable product requirements and roadmaps aligned with the company's strategic goals.
• Work closely with engineering, design, and UX teams to define non-technical product specifications, user stories, and acceptance criteria.
• Assist in leading the product development process from concept to launch, ensuring on-time and on-budget execution.
• Complete story mapping for relevant workflows that pertain to the product roadmap.
• Assist in managing product backlogs, prioritize features, and ensure clear communication of product roadmap to stakeholders.
• Analyze product usage data and user feedback to measure success and identify areas for improvement.
• Facilitate and participate in defect review meetings, as needed, and review ideas generated by clients.
• Participate in product demonstrations and presentations to educate clients and internal teams.
• Stay abreast of evolving regulations and best practices in ambulatory care technology.

Education

• Bachelor’s Degree in Business Administration, Computer Science, Healthcare Administration or related field
• Two (2)+ years in Product Management,
• Two (2)+ years in healthcare industry preferred.
• Exposure to AI, automation, or digital health technologies is a plus.
• Experience with Agile or SaFe preferred  

Skills, Knowledge, and Abilities

• Highly motivated
• Ability to manage priorities in a fast-moving environment
• Advanced computer skills
• Understanding of healthcare market, workflows, and trends
• Strong quantitative/qualitative business case analysis skills
• High level of accuracy and attention to detail
• Ability to manage multiple efforts and stakeholders in a cross-functional environment
• The drive to proactively resolve issues
• Proficient in developing and conducting presentations at all levels

Work Environment/Physical Demands

• While at work, this position is primarily a sedentary job and requires that the associate can work in an environment where they will consistently be seated for the majority of the workday.
• This role requires that one can sit and regularly type on a keyboard the majority of their workday.
• This position requires the ability to observe a computer screen for long periods of time to observe their own and others’ work, as well as in-coming and out-going communications via the computer and/ or mobile devices.
• The role necessitates the ability to listen and speak clearly to customers and other associates.
• The work environment is an open room with other associates and noise from others will be part of the regular workday.
• This role may require occasional hours/days outside of regular office hours/days

Here’s what we can offer you in exchange for your amazing work: 

• Competitive pay
• Medical, dental and vision benefits
• Matching 401(k) 
• Generous paid time-off programs
• Education reimbursement
• Growth potential for your career
• Corporate discounts

At Greenway, we strive to imagine, empower, engage, and inspire. Join us!

To learn more about Greenway, take a video tour of our office, and meet our employees, visit us at www.GreenwayHealth.com/careers.

Disclaimer: This Job Summary indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties as requested. Greenway Health, LLC is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, age, gender, national origin, sexual orientation, disability, or veteran status. 

While this position is primarily remote, please note that if you reside within a 26-mile radius of our corporate office, you will be required to work in a hybrid capacity. This means you will be expected to work on-site at the corporate office for part of the week and remotely for the remainder. This hybrid arrangement is designed to foster team collaboration and engagement. Our corporate office is located at 4301 Boy Scout Blvd, Tampa, FL 33607. Please consider your proximity to this location when applying.

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